Privacy Policy
Last updated: January 1, 2025
This Privacy Policy describes how Four Labs ("we," "us," or "our") collects, uses, and protects the personal information you provide when purchasing our products or visiting our website.
1. Information We Collect
- Name, email address, shipping address, and phone number provided during checkout.
- Payment information processed securely through our payment processor (we do not store full card numbers).
- Order history and product preferences.
- Device information, IP address, and browsing data collected automatically via cookies.
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders, including shipping and delivery notifications.
- Provide customer support and respond to inquiries.
- Send transactional emails (order confirmations, shipping updates).
- Improve our products and website experience.
- Comply with legal obligations.
We will only send promotional communications if you have opted in. You may opt out at any time.
3. Sharing of Information
We do not sell your personal information. We may share data only with trusted service providers necessary to operate our business, including:
- Payment processors (e.g., Digistore24) for secure transaction processing.
- Shipping carriers for order fulfillment.
- Email and CRM platforms for customer communication.
- Government authorities when required by law.
4. Cookies and Tracking
Our website uses cookies to improve functionality and analyze usage. You may disable cookies in your browser settings; however, some features may not function properly.
5. Data Retention and Security
We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy or as required by law. We implement industry-standard security measures to protect your information against unauthorized access, alteration, disclosure, or destruction.
6. Your Rights
You have the right to:
- Access, correct, or request deletion of your personal data.
- Opt out of marketing communications at any time.
- Lodge a complaint with your local data protection authority.
To exercise these rights, contact us at support@fourlabs.com.
7. Contact
Four Labs
Email: support@fourlabs.com