Privacy Policy

Last Updated: January 2025

At Four Labs, we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us.

Information We Collect

Personal Information

We collect information you provide directly to us, such as when you make a purchase or contact us for support. This information may include:

Name and contact information (email address, phone number, mailing address)
Payment information processed securely through Digistore24
Order history and product preferences

Automatically Collected Information

When you visit our website, we automatically collect certain information including IP address, browser type, pages viewed, and cookies/tracking data.

How We Use Your Information

Processing and fulfilling your orders
Providing customer support and responding to inquiries
Sending transactional emails (order confirmations, shipping updates)
Improving our products and website experience
Detecting and preventing fraud
Complying with legal obligations

How We Share Your Information

We do not sell your personal information. We may share data only with trusted service providers necessary to operate our business, including:

Payment processors (Digistore24) for secure transaction processing
Shipping carriers for order fulfillment
Email and CRM platforms for customer communication
Government authorities when required by law

Data Security

We implement appropriate technical and organizational security measures including SSL encryption, secure payment processing, regular security assessments, and access controls to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Your Rights and Choices

You have the right to access, correct, or request deletion of your personal data. You may also opt out of marketing communications at any time by clicking the unsubscribe link in any email or by contacting us at support@usefourlabs.com.

Cookies

Our website uses cookies to improve functionality and analyze usage. You may disable cookies in your browser settings; however, some features may not function properly.

Children's Privacy

Our website and products are not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Your continued use of our website after any changes constitutes acceptance of the updated Privacy Policy.

Contact Us

Four Labs
Email: support@usefourlabs.com